Terms and Conditions

Welcome to Floramour.in. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase. If you do not agree with these terms, you should not use this website.

1. General Information
Floramour is an online store selling hosiery feeding short nighties and related products. The website, www.floramour.in, is owned and operated by VORA CREATION, registered in India.

2. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian. You also agree that any purchase made on this website is for personal use and not for resale.

3. Payment Terms
We accept online payments through Razorpay and other approved payment methods. By placing an order, you agree to provide valid and accurate payment details. In case of a failed transaction or fraud detection, we reserve the right to cancel your order.

4. Order and Shipping Policy

  • Orders are processed within 1-3 business days.

  • Delivery times may vary based on location and shipping partner availability.

  • Once an order is shipped, you will receive tracking details via email.

  • We are not responsible for delays caused by courier services, unforeseen circumstances, or incorrect shipping details provided by the customer.

5. Return and Refund Policy

  • We accept returns only for defective or incorrect products delivered.

  • Customers must raise a return request within 7 days of receiving the order.

  • Refunds (if applicable) will be processed after verification of the returned product and will be credited to the original payment method within 7-10 business days.

  • For payment disputes, Razorpay’s dispute resolution process will apply.

6. Cancellation Policy

  • Orders can be canceled within 12 hours of placing them, provided they have not been shipped.

  • If a cancellation request is approved, a refund will be initiated to the original payment method.

  • Once an order is shipped, it cannot be canceled.

7. Pricing and Taxes

  • Prices listed on the website are inclusive of applicable taxes unless otherwise stated.

  • We reserve the right to change product prices at any time without prior notice.

8. Intellectual Property
All content on this website, including images, text, logos, and product designs, is the property of Floramour and is protected under intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

  • In no event shall our liability exceed the amount paid by you for the specific product purchased.

10. Privacy Policy
By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of courts in Mumbai, India.

12. Contact Information
For any queries or concerns, please contact us at:

  • Business Name: VORA CREATION

  • Address: Basement 1,2 ATLANTIC PLAZA, SENAPATI BAPAT MARG, DADAR (W), MUMBAI-400022

  • Email: floramourindia@gmail.com

  • Phone:

    • Bhavin Vora: 9920745229

    • Priyank Vora: 9930931758

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Last Updated: 05/02/2025